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News Troubleshooting


By Steven Alexander

As a machine tool (NCCI), business & personal computer, mechanical, and electrical troubleshooter specialist for well over 30 years, it is well worth mentioning that troubleshooting and effective, reliable repair is generally more art than science

There are  too many to count IT support company's promising to 'troubleshoot and diagnose' your computer problems for 'free'.  They may or may not be in business very long for doing so or simply use the slogan to get lure traffic in the door.

Often the troubleshooting steps and proper diagnostics are the most difficult and time consuming part of any job. 

We have been in business since 1996 and do not generally charge a separate troubleshooting or diagnostic 'fee'.  Properly troubleshooting a computer failure is simply part of a successful job completion.